The WhatsApp assistant
Keep your website. Add a better way to buy.
An AI assistant set up on your business and your voice. It answers visitors, moves the conversation to WhatsApp, and guides them to a booking, a purchase or an agreed deposit, with your team in control the whole time.
£3,000 to build, then £49 a month. £500 books your build. Works with the website you already have.
Then try the real one on your phone. Pick a business and try to catch it out.
On a computer? Scan with your phone, or WhatsApp 07731 997059.
Hollinbrook Dental
AI assistant, replies instantly
Scripted conversations, so you can see the journey from first question to booked job. No real bookings or payments are made.
Watch how it works
From the first message to the money in, in ninety seconds.
Example businesses, not real customers.
How it works
From stranger to paid deposit, without picking up the phone.
- 01
They land
From Google, your Instagram, an ad or a QR code on the van. Your website greets them straight away.
Halton PlumbingCallBoiler down? We can be there tomorrow.
Gas Safe engineers across Leeds. £85 call out, taken off the repair.
Hi! Need a plumber tonight? Ask me anything and I will sort it on WhatsApp. - 02
The assistant qualifies
It answers from your approved prices and services, in your tone, and asks what you would ask: the job, the area, the timing.
HPHalton Plumbing
AI assistant, replies instantly
Boiler has stopped, no hot water. Can someone come out?19:12Sorry to hear that. What is your postcode, and is the boiler showing an error code?LS7 3AB. It says F28Thanks, LS7 is in our area. F28 is usually an ignition fault. We have 8am tomorrow, £85 call out taken off the repair. Shall I book it? - 03
It moves to WhatsApp
The conversation follows them onto their phone. Photos, quotes and reminders stay in one thread, so the lead does not go cold.
HPHalton Plumbing
WhatsApp
Here is the boilerPhotoGot it, I have passed the photo and the error code to the engineer, so they know what they are walking into.Next morningReminder: your engineer arrives at 8:00 today. Reply here if anything changes. - 04
Booked and paid
The slot is booked and an agreed deposit is paid through your own secure checkout. You get a WhatsApp alert, and anything unusual comes straight to you.
HPHalton Plumbing
WhatsApp
To the owner19:15New job booked
Boiler repair, F28. Tomorrow 08:00, LS7 3AB. Call out paid.
Yes please, book itBooked for 8:00 tomorrow. To hold the slot, here is a secure link for the £85 call out.Halton Plumbing · Call out
£85.00
Paid
Boiler down? We can be there tomorrow.
Gas Safe engineers across Leeds. £85 call out, taken off the repair.
Illustration. Halton Plumbing is a fictional business.
Now try it as the customer.
On a computer? Scan with your phone, or WhatsApp 07731 997059.
Built on your business
You approve it before anyone else sees it
Before launch you read example conversations and approve its answers, its voice and its limits. When something changes, a price, a service, a holiday closure, it gets updated. Here, setting it up on your business means giving it your knowledge and instructions. It does not mean retraining WhatsApp itself.
- Your website
- Price lists
- Past emails and messages
- FAQs and objections
- Brochures and PDFs
- Your reviews
- Your booking rules
Waiting for your approval
Before launchA customer asks
“Do you do Saturday call outs?”
Your assistant would say
Yes, Saturday 8am to 1pm, and emergency call outs until 10pm any day. The call out is £85, taken off the repair if you go ahead.
From your price list and opening hours
Illustration of the approval step before launch.
What you get
- 01
A WhatsApp entry point on your website
A button on your site that opens a WhatsApp chat with your assistant, so the conversation goes home with them on their phone.
- 02
One agreed sales journey
We start with the journey that matters most to you, whether that is an enquiry, a booking or a deposit, and build that properly before adding anything else.
- 03
Your knowledge and approved answers
Your services, prices, area, policies and FAQs. It answers from what you have approved and nothing else.
- 04
Your tone of voice
Set from your website and real examples of how you and your team write to customers, so it sounds like your business rather than a call centre.
- 05
Bookings and deposits
Connected to the booking tool you use and to a secure checkout from your own payment provider, for approved products or agreed deposits.
- 06
Handover when it matters
Custom quotes, unknown questions and anyone asking for a person come straight to you, with their number and the chat so far, so you can call or message them back.
- 07
Testing and a clear handover
We test it against the questions your customers really ask, you approve it, and your team knows exactly what arrives and when.
The WhatsApp assistant
£3,000to build
One fixed price for the build. A £500 deposit books your slot and is refunded in full if your website cannot take it; the £2,500 balance is due once we have confirmed it works. Then £49 a month from the day it goes live, which covers hosting, WhatsApp message charges, AI usage and small changes such as new prices or opening hours. No minimum term.
What it is not
- It is not a replacement for your team. It handles the questions you have approved and passes everything else to a person.
- It is not a free for all. It only quotes prices and makes offers you have signed off.
- It is not a mass messaging tool. Follow up messages only go to customers who have opted in, under WhatsApp's own rules.
Straight answers.
All questionsWhat does the WhatsApp assistant cost?
£3,000 for the build: a £500 deposit to book your build slot, refunded in full if your website cannot take it, then £2,500 once we have confirmed it works. After that it is £49 a month from the day it goes live. That covers hosting, WhatsApp's message charges, AI usage and small changes such as new prices or opening hours, up to 2,000 conversations a month. No minimum term; cancel with 30 days notice. The only extras are card fees from your payment provider if you take deposits, and promotional broadcasts if you want them.
Will it work with my existing website?
We check your website first. Almost any site can add a WhatsApp link, and most can take the full chat. What can be embedded depends on what your platform allows, and you will be told before you pay. If we built your site, it works.
What if the assistant says something wrong?
It only answers from what you approve: your services, prices, area and rules. Custom quotes, questions it does not know and anyone asking for a person are passed straight to you with the chat so far, and it tells the customer you will be in touch.
How do you teach it our business and our voice?
From your services, prices, FAQs and policies, plus real examples of how you and your team write to customers. You read example conversations and approve its answers and limits before launch, and it gets updated as your business changes.
Can customers pay a deposit through it?
Yes. It sends a secure checkout link from your own payment provider for approved products or agreed deposits. On a £10,000 job with a £3,000 deposit, the customer pays the £3,000 and the £7,000 balance stays under the terms you agreed with them.
Will it replace our team?
No. Your team approves what it says, and anything it should not handle comes to them. It handles the questions you have already answered a hundred times, so you spend your time on the ones that need you.
Do I need a WhatsApp Business account?
Setting up the WhatsApp Business connection is part of the build. It runs on a number in your business's name, and follow up messages only go to customers who have opted in, under WhatsApp's own rules.